The AI function myWAFIOS.ai helps operators with know-how about the machines and answers questions regarding problems concerning e.g., setup, troubleshooting and retooling. AI can be used on any mobile end device while it is hosted by secure German servers. The machine, with its sensitive production data, does not need an internet connection. myWAFIOS.ai retrieves information from manuals, tutorials and machine plans as well as from experienced WAFIOS operators and service technicians. This guarantees that answers are only generated from trustworthy sources. A patent-pending communication system transmits data in a secure way via an optical QR code with offline link. Therefore, cyber-attacks on the machine are impossible. Another advantage: myWAFIOS.ai responds in multiple languages.