Shorter response times for service visits 

Our site in Shanghai enables us to offer our customers in Asia shorter response times to service matters and problems regarding their machines. A team of 3 Chinese service technicians and one German service manager supports our customers by phone as well as personally at their premises. A German service administrator completes the service team.

Your benefits

  • Shorter response times due to same time zone
  • Personal contact persons in local language
  • Quotes for service visits, spare parts, and tools
  • Common spare parts and tools held in stock
  • Shorter travel times and lower travel costs
  • Customer training in WSM showroom
  • Machine demonstrations


WAFIOS AG – Customer Service
Silberburgstraße 5
D - 72764 Reutlingen / Germany
P.O. Box 2941
Phone: +49 7121 146-1300
Fax: +49 7121 146-1301


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